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             Germany 
            offers a variety of landscapes from the coast in the north to the 
            Bavarian Alps in the south.� The country boasts a multitude of 
            historical towns and cities, romantic castles, and excellent 
            museums.� The tourism infrastructure is well developed and most 
            of the people speak English.�  | 
         
       
      
        
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             Our Favorite 
            Germany Vacation Destinations  | 
         
        
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        US MILITARY TIPS 
        
        US Air Force | 
        US Army | 
        US 
        Navy | US Marine Corps 
        Berlin | Heidelberg | 
        Frankfurt | Munich | Stuttgart
         
         
        PCSing or going on TDY to Germany? 
        Use this page as 
        your guide! 
        CLAIMS 
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        Claims for 
        Loss/Damage to Household Goods/Hold Baggage 
         
        If you discover loss or 
        damage, upon delivery, you are required to list the loss or damage on 
        the "Joint Statement of Loss or Damage at Delivery" - DD Form 
        1840/1840R. The carrier, or their representative, will provide you with 
        five copies of this two-sided "pink form" at the time of delivery. This 
        form will be completed by you and the carrier at the time of delivery. 
        DD Form 1840 serves as both a notice to the carrier of loss or damage, 
        and as a receipt of delivery. 
         
        On the front of the DD Form 
        1840, you must list all damage/loss you notice at the time your shipment 
        is delivered. You must write the inventory number, the name of the item 
        (brand name, model number, size, serial number) and the type of damage 
        or loss (i.e. chipped on left side, broken leg, torn rear bottom corner, 
        etc). Both you and the carrier must sign DD Form 1840 before the carrier 
        leaves. The carrier will leave you three of the five copies of the 
        completed form. If you do not receive a DD Form 1840 from the carrier at 
        the time your shipment is delivered, you should record loss and damage 
        noted during delivery on your inventory list. Immediately after 
        delivery, notify your local Claims Office that you did not receive the 
        pink form. 
         
        As soon as possible, but NO 
        LATER THAN 70 DAYS AFTER DELIVERY (TEN CALENDAR DAYS FOR MOVES FROM ONE 
        LOCATION IN GERMANY TO ANOTHER), you must examine every item in your 
        shipment for damage or loss. If you do not have any damages to your 
        goods, you do not need to submit DD Form 1840/1840R. If you do find 
        damage that you did not notice at the time of delivery, record it on the 
        reverse side of the pink form. To start your claims process, you must 
        then deliver all three copies of the completed Pink Form to the Claims 
        Office (Legal Assistance Center) within the 70 day period. If you miss 
        the deadline for filing, a sizeable reduction in the amount payable on 
        your claim may result. If you submit a claim for damage/loss of your 
        household goods or unaccompanied baggage during shipment, and you 
        include items in the claim which you did not previously identify on the 
        DD Form 1840/1840R, you will not get compensated for those items. 
         
        After initially submitting 
        DD Form 1840 to the claims office, you will have up to two years to file 
        the actual claim against the government. After you file the claim you 
        must allow both the government and the carrier to inspect the damage if 
        they request to do so. Do not dispose of any damaged goods until such 
        and inspection has occurred. In the case of mildew or smoke damage, you 
        may be required to keep the article until the claim has been settled. | 
         
       
            
           
            
           
            
           
            
           
            
           
            
           
      
        
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             Castles  | 
         
        
          
          
           Heidelberg 
          Heidelberg is the very image of 
          romantic Germany.� The city's 17th Century red sandstone castle 
          ruin and the old bridge are two of the most majestic sights in all of 
          Germany. 
           
          
           Neuschwanstein 
          Venture into the Bavarian Alps and visit the fairy tale landmark upon 
          which the Walt Disney based his Disney Land Castle: Mad King Ludwig's 
          Schloss Neuschwanstein. | 
         
        
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